Privacy Policy

This policy explains what personal data CLIPCOM collects, why, how long we keep it and your rights. It is intended to comply with Kenya's Data Protection Act, 2019. [Data controller details and any registration with the Office of the Data Protection Commissioner to be confirmed.]

1. What we collect

• Application details: name, email, phone (optional), country and city, languages, social account usernames and follower ranges, content tags, formats, experience, campaign preferences and expected rates, contact preferences.
• Account details once approved: your profile and any changes you make to it.
• Verification recordings: a short screen recording of your social profile showing a CLIPCOM code and the date.
• Basic technical data needed to keep you signed in and protect the service.

2. Why we use it

• To review your application and decide whether to approve it.
• To create and manage your account and verify that you own your social accounts.
• To match you with suitable campaigns and contact you about them.
• To keep the platform secure and prevent fraud.

We rely on your consent, and on the steps needed to provide the service you asked for.

3. Who can see it

• CLIPCOM administrators. Verification recordings are visible only to administrators.
• Brands may see a summary of your public creator profile when we propose you for a campaign. [Scope to be confirmed.]
• Our service providers, such as hosting and email, who process data on our behalf.

We do not sell your personal data.

4. How long we keep it

• Verification recordings: deleted as soon as the account is verified. Recordings for rejected or resubmitted verifications are deleted after 30 days.
• Declined or waitlisted applications: personal details removed after 12 months.
• Account data: kept while your account is active, then deleted or anonymised on request or closure.
• A record of verification status, date and administrator actions is kept for audit purposes.

5. Your rights

You can ask to access, correct or delete your personal data, object to its use, or withdraw consent. Email [contact email to be added]. You may also complain to the Office of the Data Protection Commissioner.

6. Security and transfers

Data is stored with our hosting providers, which may be outside Kenya. [Transfer safeguards to be confirmed.] Access is restricted and protected by access controls.